Subscriptions & Returns

Shipping and Returns

Returning Products: 

All sales are final on all of our products, however if you experience any adverse effects or if you received damaged or defective products, please send the items back to us and we will either replace the items or refund your money. 

Shipping and Returns:

To return your product, mail to:

Healthy Roots Hemp Products
14325 NE Airport Way #113
Portland, Oregon 97230

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Customer Service:



When you purchase a subscription you will get repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you will be charged for each of these deliveries unless you choose to cancel your plan. Some subscriptions may auto-renew at the end of their duration. If you choose not to renew your subscription you can cancel at any time. If you want to cancel or change your subscription you can do it any time. Your order confirmation is linked to your account. To cancel your subscription, log in to your account, go to my subscriptions, and select cancel. If you choose to cancel your subscription after your order has been shipped then the order will be refunded, once the product is shipped back.